request recalibration

gas fitting & equipment repairs in the northeast

you can ship or drop your product off to us

At PPI Gas, our repair services go above and beyond to ensure the optimal functioning of your equipment. With our in-house team of skilled technicians, we offer a seamless repair process for our customers. Whether you choose to drop off your products or ship them to us, we take care of the entire repair journey. Once the equipment reaches our facility, our technicians conduct a comprehensive evaluation, including voltage testing to assess performance. During the repair process, we also recalibrate the machine to ensure it meets the highest standards, providing you with peace of mind. With an average repair turnaround time of approximately four weeks, we strive to efficiently restore your equipment to its optimal condition, minimizing any downtime for your operations.

REQUEST A RECALIBRATION

Recalibration process

One

Fill out the recalibration form

Two

Ship equipment to PPI or drop it off at our facility

Three

Sit back while our certified technicians recalibrate and repair

Four

Receive or pick recalibrated equipment within 2-3 weeks

Frequently Asked questions

  • How often should I calibrate my electrofusion machine?

    Most machines require calibration every 2 years depending on usage and manufacturer recommendations. 

  • How do I request expedited service?

    You can request expedited service directly in your service form or email request.

  • What should I do if my machine won’t turn on or loses power?

    Check for loose wires, frayed cords, or any visible damage. If the problem persists, send it in for diagnostics and repair along with a recalibration.

  • What does it mean when I get an error code or the machine won’t scan?

    Error codes may indicate issues with fittings, leads, or outdated software. Contact us for further support.

  • Can I get a scanner or software update for my unit?

    Yes! We provide scanner and firmware/software updates for compatible units. Indicate “scanner update” in your service request.

  • My leads or cords are damaged—can they be replaced?

    Absolutely. If you notice cracks, exposed wires, or connection issues, include that in your service notes.

Why Choose PPI Gas Distribution?

SERVING CLIENTS FROM MAINE TO VIRGINIA SINCE 1997

At PPI Gas, we are proud to work with a number of licensed and certified gas fitting manufacturers across the United States. We pride ourselves on providing exceptional customer service, building relationships with clients where we know each other on a first name basis. To learn more about us, you can visit our about page and watch our introduction video! 

Serving Gas Clients Since 1997

Major Distributor in the Northeast

Hassle-Free Repairs Available 

Free Quotes On All Fittings